| 1.541. 921.8406 Fax 1. 541. 994.9585 Felix@coastalluxurylimos.com |
Reservations
FaQ's
If I have to wait for my car to arrive, will I be billed for my waiting time?
Our customers are privileged to free waiting time according to what type of car they have
selected. Our operators checking all flights ETA's (for delays or earlier arrivals).
Sedans - receive 30 minutes free on domestic and on international flights.
Limousines - receive 30 minutes free on domestic and 50 minutes free on international flights.
Vans - receive 30 minutes free on domestic and 30 minutes free on international flights.
Our customers are privileged to free waiting time according to what type of car they have
selected. Our operators checking all flights ETA's (for delays or earlier arrivals).
Sedans - receive 30 minutes free on domestic and on international flights.
Limousines - receive 30 minutes free on domestic and 50 minutes free on international flights.
Vans - receive 30 minutes free on domestic and 30 minutes free on international flights.
What sorts of vehicles may I expect?
All of our cars are newer models .
Luxury Sedans are Lincoln Towncar
Stretch Limousines - are all Lincoln Towncars and available in black and white colors.
Also included in the limo is a TV, DVD and CD Player with a full sound system. included
with soft drinks and bottle water.
Passenger Vans - for all airport pickups these vehicles can accommodate up to 6 to 14
passengers plus their luggage. For sight seeing or other than airport transit, the vans
can accommodate up to 14 passengers.
All of our cars are newer models .
Luxury Sedans are Lincoln Towncar
Stretch Limousines - are all Lincoln Towncars and available in black and white colors.
Also included in the limo is a TV, DVD and CD Player with a full sound system. included
with soft drinks and bottle water.
Passenger Vans - for all airport pickups these vehicles can accommodate up to 6 to 14
passengers plus their luggage. For sight seeing or other than airport transit, the vans
can accommodate up to 14 passengers.
How will I know when my car has arrived and who is my driver?
Your uniformed driver (suite and tie) will be holding a sign containing your name, which will
make it easier for you to find him. The "meet and greet" is a great way to be welcomed by
our company.
Your uniformed driver (suite and tie) will be holding a sign containing your name, which will
make it easier for you to find him. The "meet and greet" is a great way to be welcomed by
our company.
What is your credit card processing procedure?
Your credit card will not be charged until the day of the service unless the trip is for a
substantial amount or on a special day when vehicles are scarce, in which case a 50%
deposit is required to hold the vehicle for you.
Your credit card will not be charged until the day of the service unless the trip is for a
substantial amount or on a special day when vehicles are scarce, in which case a 50%
deposit is required to hold the vehicle for you.
What if I am unable to arrive in time for a reservation "No Show"?
ALL no shows will be charged full rate. To avoid being charged you must:
1. Call 1.541.921.8406 so that one of our dispatchers can get in touch with the driver and
help you to locate each other.
2. Call 1.541.921.8406 or email in the event your plans or flight have been changed.
Felix@coastalluxurylimos.com
ALL no shows will be charged full rate. To avoid being charged you must:
1. Call 1.541.921.8406 so that one of our dispatchers can get in touch with the driver and
help you to locate each other.
2. Call 1.541.921.8406 or email in the event your plans or flight have been changed.
Felix@coastalluxurylimos.com
| If I need to cancel a pick up, what are the requiremients? Airport services can be chaged or cancelled up to 6 hours of the reservation to allow for cancelled or delayed flights. To avoid being charged for hourly services you must cancel your reservation at least 24 hours before service time*. You must provide confirmation # for each reservation. Email your cancellation at least 24 hours before service Fax your cancellation at least 24 hours before service Phone your cancellation 24 hours * Some vehicles such as Stretch Limo, Bus may be subject to 7 day cancellation policies in the event of specific busy days or events. The client will always be notified of this before making the reservation. |
| Where can I find your hourly rates? Our rates are by the hour (BTH) also known as A/D (as directed). They vary by vehicle type and the hourly minimums are stated immediately next to the rates. These hourly minimum booking times stipulate that the reservation must be for at least this number of hours, which can include the garage time. Please call 1.541.921.8406 for a further explanation of these policies. |
| Do you have a Guarantee of Service? After you have received your "Confirmation " with a Trip Number, your car is guaranteed to be there waiting for you. (Reservation must be made at least 24 hour prior to the time of service and with a valid credit card.) |
| 1.541. 921.8406 Fax 1. 541. 994.9585 Felix@coastalluxurylimos.com |
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